The Salesperson Certification Course – Level I is the introductory certification course for new motor vehicle salespeople. It provides a foundation for professional and legal selling through a detailed examination of the Motor Dealer Act, the Business Practices and Consumer Protection Act, the Sales of Goods Act, contract law and other related legislation. The course outlines the responsibilities of a sales professional through the entire selling process, from advertising to presenting vehicles, negotiating sales and documenting transactions. The course design encourages a high degree of discussion and is followed by the licensing exam. The course is offered in two formats. 

The two-day classroom option is offered in Surrey and Victoria.  Course fee: $420 

The facilitated webinar series is a web-based version with the same content, resource binder and exam requirements.  Participants attend five fully-interactive webinars and complete self-directed course work on the new VSA Fasttracks website.  The webinars and the locally supervised exam can be completed within a two-week period.  Course fee: $520. More information about the Webinar Series Requirements (pdf) is available on this pdf.

The Salesperson Certification Course – Level II Upgrade is an advanced level program for experienced motor vehicle salespeople. Building on knowledge of the Motor Dealer Act, the Business Practices and Consumer Protection Act, the Sales of Goods Act, contract law and other related legislation, the workshop challenges the experienced professional to accurately apply the legislation to real life cases. The course design and industry experience of the participants stimulate active participation and vigorous discussion.
Prerequisite:  Level I

Note:  Experienced sales professionals who took the original MDSA certification course prior to June of 2004 are being individually notified of course offerings in their area. They are also being notified of their deadline for completing the course during 2010.  In time, all licensed salespeople will be required to take this advanced course.

All registrations are processed through the VSA office. Only registrations on our form are accepted and processed.

Registration forms are available for download as part of the Salesperson Application Package (pdf).  Please call or email the VSA office for Level II registration information.

COURSE POLICIES

• Government-issued picture ID is required in order to write the exam.
• Participants must attend and complete the full course program to be eligible to write the exam.
• The final mark is based on a variety of course work, home work, class participation and the final exam. Participants must successfully complete all of these components, with an overall grade of 75%, to pass the course.
• Participants will receive a certificate of completion or a fail letter from the VSA within 30 days of completion. Individual marks will not be released.
• Cancellations or Transfers:  A refund or credit will be issued equal to10% of the fee for every full business day prior to the start of the class – less a fee of $50.  For example, if the VSA receives notice before the start of the fifth business day prior to the course date, a refund of 50% less $50 will be issued.  Cancellations and transfers must be received in writing.
• Substitutions – may be made until noon on the business day prior to the class date.  Facilitators will not take registrations or make substitutions at the class.  There is a substitution fee of $25.
• The VSA requires full payment by credit card or cheque prior to confirming course registration for all participants. Please see course registration form for details.

If you have questions about the VSA Certification Program, please contact the VSA Learning Division by email: training@mvsabc.com or by phone at 604-574-5050, Ext. 708