The Motor Vehicle Sales Authority of British Columbia VSA of BC
Consumer Enquiries and Complaints.
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CONSUMER ENQUIRIES AND COMPLAINTS

NEW! Consumer Complaints - If you have problems that you cannot resolve after a vehicle purchase or if you believe the salesperson or dealership has acted illegally, you may file a consumer complaint with the VSA. more...
Click on the link to access our new electronic Consumer Complaints Form.VSA Consumer Complaint Form

The answers to many frequently asked questions can be found in the Consumer Buying Tips section of our website.

The VSA's trained staff can answer questions you have about purchasing a new or used vehicle. They can assist you in filing a complaint, if you have problems that you cannot resolve after purchase, or if the sales professional or dealership you’ve purchased from has not treated you in a legal manner. You can reach the VSA through our dedicated consumer enquiry email address, enquiry@mvsabc.com, or by phone at 1-877-294-9889.




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